Privacy Policy

Privacy Policy & Digital Purchase Terms

Effective Date: [01/01/2025]

🔐 Privacy Policy

We are committed to protecting your personal information. This section outlines how we collect, use, and protect your data.

1. Information We Collect

  • Name and email address
  • Billing and payment details (processed securely via Shopify or third-party gateways)
  • Order history and preferences
  • IP address, browser details, and device info

2. How We Use Your Information

We use your data to:

  • Process and deliver digital orders
  • Provide customer support and replacement services
  • Send transactional emails (e.g., receipts, download links)
  • Improve our website and services

We do not sell or share your data with third parties, except as needed to process your order through trusted partners like Shopify and payment gateways.

3. Data Security

All transactions and personal information are encrypted and handled securely via PCI-compliant services. We use secure protocols to protect your data.

📦 Digital Product Policy

We sell digital goods that are:

  • Virgin / untouched files
  • Unique per customer
  • Delivered instantly after purchase or via email/download link

✅ Replacement Policy

If your file is corrupted, incomplete, or inaccessible, contact us within 2 days. We'll verify and send a working replacement at no cost.

❌ No Refund Policy

Due to the nature of digital products:

  • All sales are final.
  • No refunds will be issued after a product is delivered.
  • We are not responsible for customer-side issues or compatibility.

By purchasing, you acknowledge you are buying at your own risk. Please read product details carefully before checkout.

👤 Your Rights

You may have rights under privacy laws (e.g., GDPR, CCPA) to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data use

To exercise these rights, email us at: support@resnetlab.com

📩 Contact Us

If you have any questions or concerns, feel free to contact us:

Email: support@resnetlab.com
Support Hours: Monday to Friday, 9 AM – 9 PM USA (GMT-7)

⚠️ Final Notes

This policy is subject to change at any time. It is your responsibility to review it before each purchase.